Terms & Conditions

Cherie Candle Co. Terms of Service Overview

Welcome to Cherie Candle Co! By using our website and services, you agree to the terms and conditions outlined here. Please read these Terms of Service carefully. If you don't agree with any part, you may not use our website or services.

1. Online Store Terms ❤️

- You must be at least the age of majority in your location to use our site.
- Do not use our products for illegal purposes.
- Violating any terms may result in termination of your services.

2. General Conditions ❤️

- We can refuse service to anyone at any time.
- Your content may be transferred unencrypted over networks.
- Do not reproduce or exploit any part of our Service without permission.

3. Accuracy of Information ❤️

- We strive for accuracy but do not guarantee it.
- Information on the site is for general purposes and may not be current.

4. Modifications to Service and Prices ❤️

- Prices and services may change without notice.
- We can modify or discontinue the Service at any time without liability.

5. Products or Services ❤️

- Some products may be available only online with limited quantities.
- We reserve the right to limit sales and quantities of products.
- Product descriptions and prices can change without notice.

6. Billing and Account Information ❤️

- We may refuse or cancel orders at our discretion.
- You must provide accurate account and purchase information.
- Review our Returns Policy for more details.

7. Optional Tools ❤️

- We may provide access to third-party tools "as is."
- Use these tools at your own risk and discretion.

8. Third-Party Links ❤️

- Our site may contain links to third-party websites.
- We are not responsible for third-party content or transactions.

9. User Comments and Feedback ❤️

- By submitting comments, you allow us to use them without restriction.
- We may remove content that violates any rights or is objectionable.

10. Personal Information ❤️

- Your personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions ❤️

- We can correct any errors or update information without notice.

12. Prohibited Uses ❤️

- Do not use the site for unlawful purposes or violate any laws.
- Do not transmit harmful code or collect others' personal information.

13. Disclaimer of Warranties; Limitation of Liability ❤️

- We do not guarantee uninterrupted or error-free service.
- Our liability is limited to the maximum extent permitted by law.

14. Indemnification ❤️

- You agree to indemnify Cherie Candle Co. from any claims arising from your breach of these terms.

15. Severability ❤️

- If any part of these terms is unenforceable, the rest remains in effect.

16. Termination ❤️

- You may terminate these terms by ceasing use of our site.
- We can terminate the agreement if you violate any terms.

17. Entire Agreement ❤️

- These terms constitute the entire agreement between you and us.

18. Governing Law ❤️

- These terms are governed by the laws of New Zealand.

19. Changes to Terms of Service ❤️

- We may update these terms, and continued use of the site constitutes acceptance of those changes.

20. Refund Policy ❤️

- Returns are accepted within 14 days of purchase.
- Items must be unused and in original packaging.
- Some situations may only receive partial refunds.

21. Contact Information ❤️

- For questions, email us at hello@cheriecandleco.com.

22. Shipping Policy for New Zealand ❤️

**Delivery Company**
- We use a combination of CourierPost and New Zealand Post for shipping.

**Notifications**
- You'll receive an email confirming your order and another with tracking information once it's processed.

**Track Your Order**
- Use the provided tracking number to follow your order's journey.

**International Delivery**
- Details will be provided if applicable, currently only shipping to NZ.

23. Shipping Policy Disclaimer ❤️

Please note that our handmade items are made to order, which means they may take slightly longer to ship. We aim to have your items ready and shipped within 4-5 days. Rest assured, we will keep you informed of your order's progress every step of the way. Thank you for your patience and understanding.





24. Liability for Safety Instructions ❤️

**Safety Instructions Disclaimer**

Cherie Candle Co. provides detailed safety instructions for the proper use of our candles. We are not liable for any damages, injuries, or losses resulting from the misuse of our products, including but not limited to, failure to follow safety instructions that may lead to fire or other hazards. By purchasing and using our candles, you agree to follow all provided safety guidelines and understand that Cherie Candle Co. is not responsible for any consequences arising from improper use.